Custom Shoes

**Terms and Conditions**

Thank you for choosing our custom footwear services. We want to ensure your experience is as smooth as possible, so please take note of the following terms and conditions:

1. **Delivery Time:** Kindly allow up to 4 weeks for the delivery of your custom order. We appreciate your patience as our artisans work diligently to craft your unique footwear.

2. **Refund Policy:** Please be aware that all sales of custom crocs are final. We are unable to offer refunds for these personalized items, as they are tailored to your specific preferences.

3. **Order Accuracy:** Our goal is to get your order right from the start. We make every effort to confirm the accuracy of your order before beginning production. In cases where adjustments are necessary, we will seek your permission to use our designer's discretion to ensure the best possible product.

4. **Hand Embellishment:** Since our items are hand-embellished, it's important to note that they may not be exact duplicates. Each piece carries a unique touch due to the craftsmanship involved.

5. **Verification Process:** To guarantee your satisfaction, we send email verifications to ensure that the products chosen align with your expectations and personal preferences. Your input is invaluable to us.

6. **Order Initiation:** Your order will be set in motion once we send you an invoice, and we have received full payment. This helps us ensure a seamless and efficient process.

Your understanding of these terms and conditions is greatly appreciated, and we look forward to creating the perfect custom crocs that match your style and preferences. Should you have any questions or require further clarification, please don't hesitate to reach out to us.